• Can I bring my pet?

    To keep our seating area as clean as possible for all of our guests we don’t allow pets on the boat.

  • Can I smoke on board?

    There is no smoking or vaping allowed within the seating area on the boat. If you step out onto the back or front of the boat, however, you are more than welcome to.

  • What if I'm running late?

    We realize that life happens. Because we have multiple trips scheduled throughout the day, though, we have to run a tight ship (pun intended).

    We’ll do our best shift your trip as long as there is no one scheduled behind you. There will be, however, an additional $25 for each half hour that you’re late to make sure that we take care our captains.

  • What about tubing, wake-boarding or water skiing?

    Currently we are not equipped to tow anything behind our boats.

    Check back with us soon, however, because it’s near on the horizon!

  • Where do we get on the boat?

    For our Lake Austin guests you can board directly from the dock at Walsh Landing. We have found it is most convenient to park your vehicle at Hula Hut and make the 3 minute walk over to Walsh Landing where your boat will be ready and waiting for you.

    For our Lake Travis guests, we launch directly from 3 Amigos, located at 8910 Lime Creek Rd, Volente, Tx 78641.

  • Can we boat at night?

    Our boats are a little scared of the dark, so we try to have them tucked in before nightfall.

  • Will be we charged for damage to the boat?

    You are responsible for any damages caused to the boat by you or your other passengers.

  • What if I need to cancel?

    If you need to cancel or update your reservation please do so over the phone or through email.

    We do give you up until 48 hours before the date of your booking to make any changes, with full refund; less than 48 hours notice will result in no refund.

     

     

  • What happens when there is bad weather?

    I certainly wish we could control the weather. Since we can’t, we don’t expect you to either. In case of bad weather, and we can’t get you out on the water you will receive either a partial or full refund.

    Say we’ve been on the water for the majority of your booking, at this point you would receive a partial refund. The partial refund would consist of the remaining hours you have left scheduled in your booking.

    If there happens to be thunder and lightning at the time of your booking, and we are unable to safely get you out on the water, you will be refunded in full.

  • Do captains cost extra?

    Our captains make a base rate per trip which is built into the cost of you rental. The rest of their compensation comes from tips from our wonderful passengers. If you have a good time out on the water, be generous and let them know 🙂

  • What does each boat come with?

    Each boat comes with it’s very own Lilly Pad and Noodles for your floatation needs, a line-in to connect your phone to our stereo so you can enjoy your favorite tunes and our friendly staff to help you with anything you need out on the water.

  • Do I need to bring my own coolers?

    Certainly not! If you don’t want to lug your own coolers around, we’ll do it for you. We can provide up to 2 of our top of the line 32qt (30-can) coolers, ice included: $25 per cooler.

  • Is glass allowed on the boat?

    Glass can be dangerous out on the water, so we recommend you stick to cans and plastic for the day.

  • Is there any transportation to-and-from 3 Amigos?

    As of right now, we do not have any available transportation to-and-from our locations.

    Though it is something we are currently and actively working on to have ready for next season!